Refund Policy

Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Service cancellation within 48 hours of project commencement
• Failure to deliver agreed-upon services within specified timeframes
• Services not meeting the agreed-upon specifications

Non-Refundable Items

The following services and expenses are non-refundable:

• Completed work and delivered services
• Third-party advertising costs and platform fees
• Custom development work that has been delivered
• Consulting services after initial consultation

Refund Process

To request a refund, please contact us within the eligible timeframe with your project details and reason for the refund request. Our team will review your request and respond within 5-7 business days. Approved refunds will be processed within 14 business days to the original payment method.

Cancellation Policy

You may cancel a service by notifying us in writing. Cancellations made after the start of a project may be subject to partial charges based on work completed. Please refer to your service agreement for specific cancellation terms.

Contact

For refund or cancellation inquiries, please reach out to us at: